Terms and Conditions
Cloud Assist
Welcome to CloudAssist,
These terms and conditions, as well as our Privacy Policy, outline the rules and regulations for the use of CloudAssist’s website, located at www.cloudassist.me. By accessing this website, we assume your whole acceptance of this terms and conditions, as well as of our Privacy Policy and any other provisions in respect to its use. Do not continue to use this website if you do not agree fully with the terms and conditions stated on this page.
This website is property of CLOUDASSIST CORP, a company incorporated under the laws of the state of Florida, United States, with its headquarters in the city of Miami, Florida, USA.
The following terminology applies to these Terms and Conditions, our Privacy Policy, any Disclaimer Notices and all Agreements in regards to the website’s use: “Client”, “You” and “Your” refers to you, the person who logs on to this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, or “Parties”, refers to both the Client and CloudAssist.
This site might contain hyperlinks to other websites that are not controlled by Us, nor have any relation with our company. We are not to be held responsible for any content, misinformation, crashes, or any other event in respect to the use of the third party’s website.
Our webpage will have a bloglike section, in which comments can be posted by registered members, we are not to be held responsible, in any ways or extent, for the content posted by our members, and is them who are fully responsible for their posts.
We accept clients worldwide, our services are rendered remotely, and we offer a variety of languages per clients’ request. However, our main languages for the given services are English and Spanish.
We offer a wide variety of services, our complete catalog is the following: 1) Architecture, comprised of 3D Modeling and Virtual Walkthrough; 2) CCTV Surveillance; 3) Marketing Solutions; 4) Property Management; 5) VoIP and IT; and 6) Virtual Assistants.
In respect to our offer, the following services are only posted in our website for informational and marketing purposes, if you want to hire any of them, please feel free to contact us to provide you with more detailed information about its reach, costs and conditions.
Our company provides architecture services, including but not limited to 3D Modeling, Virtual Walkthroughs and 360° Rendering, and other architectural services like design and drafting.
Our company provides agents to monitor your live feed on Closed Circuit TVs (CCTV monitoring) for all types of properties including construction sites, parking lots, pharmacies, and office buildings.
A standard protocol is in place that can be customized for your needs.
Our agents are specially trained to contact authorities effectively and deal with perpetrators in a timely manner.
For a complete 24/7 surveillance service you will need to hire 3 shifts, we can customize this service to fit your needs.
We provide custom digital marketing solutions based on the customer needs, such as, but not limited to: Ads, analytics, content, campaigns, e-commerce, e-mail marketing, SEO, social media, and web design.
Our Property Management Assistants can assist you by overseeing, supervising and administrating agents and/or brokers, provide Lead Generation and Lead Tracking, CRM Data Base Management, Listing Management;
Coordinate escrows, mortgages, loans and appraisals, as well as to maintain and generate constant communication channels with clients, agents, tittle officers, government officials or any other deemed important for your business.
Our VOIP & IT Assistants can help your business by handling multiple Tier 1 and 2 tasks. All our agents are trained in the main areas of VoIP services.
We hand pick our technicians and provide a trained worker according to your needs in areas like: Networking, SIP Protocol, End-User Support, Handling tier 1 and tier 2 ticketing, hosted PBX, End User support, Printer and fax setups, and general IT.
You will be able to buy prepaid plans from our website without any prior personal contact with us.
The offer for these services is structured in such a way that you can choose from three different plans, which you can check on the following link: https://cloudassist.me/CloudAssist/choose-your-plan/.
Our Virtual Assistants are proficient in Customer Service, Data Entry, Translations, Transcripts, Accounting Services and Personal Assistance. After choosing your plan you will be redirected to PayPal’s website or platform to complete your payment.
Once the payment is completed, we will contact you in a 48 (Forty eight) hours period to finish setting up your service.
Service cancellation can be done at any time once the billing cycle is completed, more detail on the following provisions, specifically in the RETURNS, REIMBURSEMENTS AND CANCELLATION section of this Terms and Conditions.
CloudAssist reserves the right to change, limit, modify, delete, suspend or take any other action in regard to its catalog, especially in respect to the prepaid plans, their extent and prices without giving any prior notice to the Client, it is their responsibility to make sure they know every detail of the plan about to hire or extend.
Expenses incurred on behalf of Client are not included in any fees and will be billed to Client.
Reimbursable expenses may include, but are not limited to mileage, long-distance telephone charges, payments made to vendors, and shipping and handling costs.
Long-distance telephone calls will only be done when absolutely necessary and will be billed at cost, if not included in the service package the client purchases.
On-site visits will be billed for meeting time, roundtrip travel time and mileage. An advance expense deposit may be requested. Payment is due upon receipt.
Client understands that Service Provider is not an employee, and that this will be a collaborative, professional relationship of equals where mutual professional respect, courtesy and consideration are expected.
Due to the virtual nature of the relationship, the Client understands the importance of communication, especially via email, and agrees to respond to questions, requests, and communications from Service Provider in a timely manner.
The client understands that Service Provider is a business with other clients to serve, and requires fair, realistic notice in order to attend to requests and projects.
Poor planning or miscommunication on the part of Client will not constitute an emergency for Service Provider.
Client understands that Service Provider may require detailed clarification of projects to meet expectations and provide the best support and highest quality work, for which the service provider will keep as many communication channels open as possible.
Under the applicable laws, you agree that during your membership and during a period of 24 (twenty-four) months following the cancellation of the plan or relationship with CloudAssit, under any cause and/or circumstance, you will not directly or indirectly solicit any of the company’s employees to leave their employment at the company and/or hire any employee that has provided his/her services to CloudAssist.
A fine of $5,500 US Dollars will incur in this case.
Office hours are Mondays through Fridays, 9 am to 6 pm (EST), unless agreed otherwise with the Service Provider. Email, Phone, Instant Messaging are the primary form of communication between Client and Service Provider.
Service Provider is available for phone calls during office hours only. Meetings and appointments (whether in-house, on-site or by telephone) might need to be prescheduled.
Client agrees that the accuracy of information supplied to Service Provider is the sole responsibility of Client, and that Service Provider is not responsible and shall not be held liable for the results of services performed on the basis of inaccurate, incomplete or untruthful information furnished by Client.
Client assumes full responsibility for acceptance of work or services performed and agreed upon, as well as final proofing and accuracy.
Service Provider is not responsible for errors or omissions on the Client’s part.
All our services are prepaid. Credit and debit cards are accepted, as well as Stripe money transfers.
Other payment agreements can be discussed with the service provider.
Regarding the prepaid plans for Virtual Assistants a trail period can be agreed, the extent of it will never exceed a week or seven natural days.
If the client is not satisfied with the service provided during this trail period, he must inform us through a written notice in which he specifies the reason for his inconformity.
After received, we will proceed in the best possible timely manner to change the service provider for the pending part of the trail period.
If no further notice is received, once the trail period is completed, the sales will become final.
If no notice is received during the trail period, the sales are final, and the services provider is understood to be tacitly approved.
We do not give full or partial refunds for subscriptions that you have purchased regardless of the basis for the refund request.
You may elect to cancel your subscription at any time by sending an email to hello@localhost with a cancellation request.
Your election will be deemed to have been received one (1) business day after We receive your cancellation notice. Your election to cancel your subscription will take effect at the conclusion of the billing period in which your election is received.
A Confidentiality Clause forms part of our Service Agreement, which must be fully executed before any work commences. CloudAssist will not at any time, either directly or indirectly, use for its personal benefit or disclose, or communicate in any manner any information that is pertaining to its clients.
All your information will be kept strictly confidential. This provision shall remain effective even after the termination of all agreements and projects.
Upon termination of agreements, CloudAssist will return all documentation, records or other items that were used or created by CloudAssist for its clients during the term of our agreement.
Each party shall keep confidentiality and not, without the disclosing party’s prior written consent, disclose to any third party any information of a confidential nature received from the disclosing party which relates to the business of that party.
For the purposes of this Terms and Conditions, the term “Confidential Information” means all information whether in written, oral or electronic format and whether disclosed directly or indirectly, designated as such by you, which relates to the business, affairs, customers, products, developments, operations, processes, pricing, networks, trade secrets, design rights, know-how and personnel of your company or an associate company, if applicable.
Any information you give to CloudAssist will be held with the utmost care, and will not be used in ways that you have not consented to CloudAssist will ask you when it needs information that personally identifies you or allows us to contact you.
Generally, this information is requested when you are asking for information or hiring our services.
For more detail please refer to our Privacy Policy.
We employ the use of cookies. By accessing CloudAssist, you agreed to use cookies in agreement with our Privacy Policy.
Most interactive websites use cookies to retrieve the user’s details for each visit.
Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
For more detail please refer to our Privacy Policy.
You hereby agree and expressly authorize us to use you contact information for marketing purposes.
This includes the use of contact information such as emails, phone numbers, names, and others. For more detail please refer to our Privacy Policy.
Our customer support agents work from Monday to Friday in a schedule from 9:00 AM to 6:00 PM EST (GMT-5). You can contact them via phone, live chat or email and we will provide you with an answer as soon as possible or in a 24 to 48 hour period, the most.
Phone: +1 888 256 8381
Live chat: You can access it through our webpage.
E-mail: hello@localhost
All content included or available on this site, including site design, text, graphics, interfaces, and the Selection and arrangements thereof is CloudAssist’s intellectual property, with all rights reserved, or is the property of CloudAssist and/or third parties protected by intellectual property rights.
Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of CloudAssist, is strictly prohibited.
Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of CloudAssist.
CloudAssist trademarks may not be used in connection with any product or service that is not provided by CloudAssist, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits CloudAssist.
Our Service Providers shall exercise its best judgment in rendering its services in accordance with the terms of this Agreement, but otherwise, in the absence of willful misfeasance, bad faith or gross negligence on the part of the Service Provider or a reckless disregard of its duties hereunder, the Service Provider, each of its affiliates and all respective partners, officers, directors and employees (“Affiliates”), if any, shall not be subject to any expenses or liability in connection with the matters to which this Agreement relates, including without limitation for any losses that may be sustained in the rendering of the service, as well as for any act or omission in the case of, or connected with, rendering services hereunder.
Notwithstanding the foregoing, nothing herein shall relieve the Service Provider from any of their obligations under applicable law.
Neither CloudAssist nor any Service Provider, affiliate, officer, director, employee, attorney, or agent of the Company shall have any liability with respect to, and the Client hereby waives, releases, and agrees not to sue any of them upon, any claim for any special, indirect, incidental, or consequential damages suffered or incurred by the Client in connection with, arising out of, or in any way related to, this Agreement or any of the other related documents, or any of the transactions contemplated by this Agreement.
The Client hereby waives, releases, and agrees not to sue the Company, its Service Provider or any of their employees, officers, directors, attorneys, or agents for punitive damages in respect of any claim in connection with, arising out of, or in any way related to, this Agreement, or any of the transactions contemplated by this Agreement.
To the maximum extent permitted by applicable law, we exclude all representations, warranties, covenants, and conditions relating to our website and the use of this website.
However, nothing in this disclaimer will:
- Limit or exclude our or your liability for death or personal injury.
- Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
- Limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
In the sections of our webpage which only provides information and not the possibility of a transaction, it is understood that this information is freely available for consultation, in respect to this sections and parts we will not me liable for any loss or damage of any nature.
In the event of any dispute or disagreement between the parties under this Agreement, the disputing party shall provide written notice to the other party that such dispute exists.
The parties will then make a good faith effort to resolve the dispute or disagreement.
If the dispute is not resolved upon the expiration of fifteen (15) days from the date a party receives such notice of dispute, the entire matter shall then be submitted to a judicial proceeding in agreement to the following GOVERNING LAW AND JURISDICTION section of this agreement.
Each of the parties hereto irrevocably agrees that any Action with respect to this Agreement and the rights and obligations arising hereunder, or for recognition and enforcement of any judgment in respect of this Agreement and the rights and obligations arising hereunder brought by the other party hereto or its successors or assigns, shall be brought and determined exclusively in the Courts of the department of San Salvador, El Salvador
Each of the parties hereto hereby irrevocably submits with regard to any such Action for itself and in respect of its property, generally and unconditionally, to the personal jurisdiction of the aforesaid courts and agrees that it will not bring any action relating to this Agreement or any of the transactions contemplated by it in any court other than the aforesaid courts.
Each of the parties hereto hereby irrevocably waives, and agrees not to assert, by way of motion, as a defense, counterclaim or otherwise, in any Action with respect to this Agreement: (a) any claim that it is not personally subject to the jurisdiction of the above-named courts for any reason, (b) any claim that it or its property is exempt or immune from jurisdiction of any such court or from any legal process commenced in such courts (whether through service of notice, attachment prior to judgment, attachment in aid of execution of judgment, execution of judgment or otherwise) and (c) to the fullest extent permitted by applicable Law, any claim that (i) the Action in such court is brought in an inconvenient forum, (ii) the venue of such Action is improper or (iii) this Agreement, or the subject matter of this Agreement, may not be enforced in or by such courts.
